Workshop 2: The BotCanvas workshop!
At the beginning of a new project we start with filling in the BotCanvas. The BotCanvas allows organizations to look at a bot from different views such as the customer problem, IT integrations, performance, organizational impact,…
By discussing every aspect of the BotCanvas it becomes clear what type of bot would work for your organization.
The outcome of the BotCanvas workshop is a detailed description and approach for the project.
This workshop really makes things very concrete. You can almost imagine your conversational agent to be live.
Curious about the BotCanvas? Feel free to download the BotCanvas already!
Download the Botcanvas here